Questions >

Shipment & Payment

  After Sales Service

We check the quality of our items before shipment. If for some reason any  unexpected problems were to happen, we hope to solve the problems with our buyers in the most friendly manner:

(1)   If it is quality problem, buyer can contact us directly, we will give you answer directly within 12 hours.

(2)  Man-made damaged, buyers take full responsibility.

 

F.A.Q:

Where is your shop located?

-We are an online shop/business.

 

For how long has the shop been open?

-Our shop has been open since June 2016

  

Do customers receive any prove of payment?

-Yes all customers receive a TAX Invoice from the shop.

 

Do your products come with  any warranty?

-Yes, all electronic devices come with a warranty. If there are any issues the product will be replaced.

  

Do you give discounts?

-Yes, we have different discounts. Follow us on Facebook for the latest deals!

Why do you not have a landline phone number?

-We spend most of our day out seeing customers and sending packages, it is more convenient for us to carry mobile phones so we can communicate with our customers at any time.

 

Do you replace parts or repair products?

-Unfortunately not.

 

For all other questions, please contact Customer Service.